What visitors can do to prevent infection

To protect our residents and patients, family and friends should not visit when they are ill or feeling under the weather.

Residents who are frail or elderly, have chronic health problem (like diabetes) or take medications (like steroids) that make them more susceptible to infection, are particularly vulnerable to contagious diseases. Not only are they more likely to contract a cold or the flu but their symptoms will probably be much more severe.

We encourage residents to ask their guests to wash their hands before and after visiting, before and after meals, and after using the toilet. This is the most important step anyone can take to prevent the transmission of viruses and other germs. Alcohol-based hand sanitizers are located at the front door and in each neighbourhood.

Preventing infection takes on even more importance during flu season, which extends from late November until late March or early April. Each fall, residents, staff and volunteers are offered vaccination against influenza. Family and friends who regularly visit our Centre are also encouraged to get vaccinated.

During an outbreak situation, the Health Centre may have to restrict access or close the facility to visitors.