Who We Are

Our Privacy Policy

Your personal information will only be used in compliance with St.
Joseph's Health Centre administrative Privacy or Personal Information Policy,
which you may ask to see.

If you wish to learn more about how your personal information will be
used and the security measures being taken to keep your information safe and
confidential, please ask your health care provider, or contact St. Joseph’s
Health Centre privacy information desk.

Your personal information will not be used for any other purpose without
your consent.

St. Joseph’s Health Centre has guidelines that tell us how to safely
keep or to destroy your personal information. Please ask if you wish to know
more about what these guidelines say.

If you wish, you may ask to see your own personal information. You have
the right to have it changed if it is not correct.

St. Joseph's Health Centre can give you a record of how your information
has been used.

Questions and Complaints

If you have any questions or concerns about the privacy of your personal
information, please contact our Health Information Privacy Desk at (519)
824-6000 extension 4662.

Information about how we use your personal information is listed below.

Summary of personal information use

Your request for health care services gives St. Joseph's Health Centre
Guelph permission to use your personal information for specific, related
purposes. St. Joseph's Health Centre collects, uses, shares and keeps your
personal information for the following purposes:

1. For your own health care and treatment

Members of your health care team will have access to your health
information to help them provide your care and treatment.

2. For running St. Joseph's Health Centre

Your personal information could be used for studies, such as
resident/patient satisfaction surveys, to show how we are doing and to help us
do our jobs better, to help in planning for future health care, and making sure
we treat you the quickest, best and safest way we can. This helps us to train
our staff and make sure that they follow best practice.

3. For the Ontario Ministry of Health and Long-Term Care

The Ontario Ministry of Health and Long-Term Care requires long-term
care homes and hospitals to forward information on each resident/patient, when
they leave the health centre, to the Canadian Institute for Health Information
(CIHI). This is necessary so that the Ministry of Health and Long-Term Care can
gather statistics to help assess the health care system. Information is also
given to the Ontario Health Insurance Program (OHIP) that pays for your

4. Meeting legal and regulatory requirements

There are times when it is the law for health care facilities to give
out your personal health information. Here are examples of the kinds of
information that is given to other agencies:

i) suspected elder abuse cases to Seniors at Risk Coordinator; and,
suspected child abuse cases to Children’s Aid Society;

ii) Infectious diseases, such as tuberculosis, to the Public Health

5. Health care registries and statistics for research

Sometimes, it is the law for resident/patient information to be given to
health agencies and registries. For example:

i) To the Ontario Cancer Registry, if you have had cancer

ii) To the Ontario Cardiac Care Network, if you have had heart disease

iii) To the Institute for Clinical Evaluative Sciences (ICES) an Ontario
health research agency.

These health registries may use your personal health information for
statistics or research.

Expressed Consent

There are other times when Health Care facilities will ask you for your
expressed consent to use your personal information for specific purposes. This
means you will be asked for your permission before your
personal information can be shared with others.

For example:
1. To share your health information with your family, friends or other specified people.
2. To raise funds, St. Joseph's Health Centre will ask you to sign a consent form to use your information (name and address only) for raising money to help buy new equipment.
3. For research, for example taking part in a clinical or health study.
4. For sharing your personal information with certain health agencies, including:
The Ontario Breast Screening Program (OBSP); The Canadian Joint Replacement Registry of the Canadian Institute for Health Information (CIHI).